Thank you to all IDN members for participating at the InterDirect Network Forum 2011, in Brussels.
We hope you all had a great time! Here you will find all the presentations from the event. See you all next time!
|—||Presentations VISA||Group 1|
|Belgium||Polle de Maagt||The conversation manager philosophy|
|—||Jeremy Caplin – CEO, Aprais Ltd.||Measuring AND Improving The Health of Client – Agency Relationships AND Agency – Client Relationships|
|—||InterDirect Network||The connected world – Aligning Agencies, clients and consumers|
|Finland||Suhde||Building an innovative culture: Optimazing Our Role In A Connected World|
|Belgium||Hugo Demaegd||Does customer satisfaction sell (cars)?|
|Germany||Andre Potdevin||New business – how to catch new clients|